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Asked in Walla Walla, WA May 08, 2015 ,  2 answers Visitors: 47
Can I have a retail store that does not provide access to public bathrooms?
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2 Answers

Anonymous
Reply

Posted on / May 14, 2015 17:35:13

While some businesses may not be ADA-compliant, that does not make it right.

Where you want to look to is the ADA guidelines. The ADA put out a user-friendly small business guide available at the link below.

The ADA recognizes what burden modifying an older structure may impose on a business owner:

"Therefore, the ADA requires that accessibility be improved without taking on excessive expenses that could harm the business...If you own or operate a business that serves the public you must
remove physical “barriers” that are “readily achievable,” which means easily accomplishable without
much difficulty or expense. The “readily achievable” requirement is based on the size and resources of the business. "

Anonymous
Reply

Posted on / May 08, 2015 13:09:59

RCW 70.54.400 requires that a retail establishment that has an employee restroom must allow a customer with an eligible medical condition to use that employee restroom during normal business hours if certain requirements are met. There are limitations and eligibility requirements for the customer and there are limitations related to the safety and operations of the business, but in general, if your retail establishment has an employee restroom, you are going to have to provide at least some customer access under certain conditions.

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