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Jane-Robin Wender
Jane-Robin Wender
Visitors: 42
12
Bar #964638(FL)     License for 32 years; Member in Good Standing
Boca Raton FL

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I live and work in West Palm Beach FL. One of the buses I take to work usually stops a half a block from where I work, (on Spencer, just off of Okeechobee Blvd). The road where it stops (Spencer) is under construction but bus drivers usually drop passengers off at where there used to be a bus shelter, about 100 feet north of Okeechobee Blvd. This morning the bus driver I had didn't stop at that stop and continued to ignore my request to stop. She ignored my repeated requests to stop and instead continued on until the bus turned off onto Palm Beach Lakes Blvd and stopped at the first bus stop on that road (about a half mile past the one I wanted to get off on). She used as an excuse that she couldn't stop because of road construction. I weigh over 300 pounds and, because of the heat and humidity, feel that the extra half mile walk was a threat to my health. I have to admit that I did use inappropriate language, but at the time I felt like I had been kidnapped.

I called the bus company to complain, but all the supervisor said was that buses aren't allowed to stop along Spencer. There was no indication that the bus would not stop on Spencer, either on the bus, in the bus schedule pamphlet the bus company offers to its passengers, or on its website. I would like to know my rights as I feel that I should get the police involved because I felt I was being held against my will so this doesn't happen to anyone else

Robert Putzell

[email protected]

Asked on May 21, 2022

# 33

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